Shipping policy

Shipping Policy – ShopAugja

Thank you for shopping with ShopAugja. We are committed to delivering your orders quickly, safely, and efficiently.

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Please note that during peak periods (sales, holidays, or high demand), processing times may be slightly delayed.

Once your order has been processed, delivery times are as follows:

Delivery times are estimates and may vary depending on your location, customs clearance, or unforeseen delays.

We currently ship worldwide.

However, there may be some locations where delivery is not available. If this applies to your order, we will contact you directly.

Shipping costs are calculated at checkout based on your location and order details.

We may occasionally offer:

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can track your order using the provided tracking link.

Shipping delays may occur due to:

We are not responsible for delays caused by external carriers, but we will always assist you in tracking your order.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

If your order arrives damaged or is lost in transit, please contact us immediately

Include your order number and any relevant photos so we can resolve the issue quickly.

For international orders, customs fees or import duties may apply.

These charges are the responsibility of the customer and are not included in our shipping fees.

If you have any questions about your order or shipping, please contact us at:

Email: shopapets@gmail.com

We are always here to help!

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